who we are
a bit of background
Xcellerate empowers Managed Services Providers (MSPs) to take charge of their business systems and processes and reach their true potential.
Through the team’s own personal experiences they’ve identified the most common business problems faced by MSPs and created services and systems designed to dramatically improve results. With Xcellerate’s help, MSPs will benefit from tailor-made solutions to enhance everything from their sales to leadership, marketing to finance and everything in between.
For over 30 years Ken has held key technology leadership roles - focusing on business management, marketing, sales, services, and effective internal systems. Ten years ago he founded an MSP business which has grown to over 170 staff, and is recognized as a leader in the New Zealand market. Ken is passionate about the Managed Service Provider model, has taken learnings from MSP’s around the world, and had hands on experience on what works and why. Ken is highly strategic, a driven and successful innovator with a vision to help MSP’s improve their businesses.
Sue has worked in the IT industry for over 25 years focusing on marketing, sales and services. After many years working with vendors including Digital, Compaq, HP and Microsoft providing product and services to SMB customers she went onto work with one of New Zealand’s largest nationwide MSPs in a Marketing Management role. It was there that she became passionate about the Managed Service Provider model and being able to enhance their business performance through sales and marketing programs. Sue is highly driven and shares the same vision to help MSP’s improve their businesses.
Meredith believes Human Resources is a critical function for any organization, and brings her extensive experience across multiple HR disciplines to Xcellerate ’s MSP clients. Her primary focus is to empower MSPs for business success, through leveraging best-in-class HR tools and methodologies. Meredith consults to clients across all elements of HR, such as full cycle recruitment; Compliance; HRIS; talent retention; and Performance Management. She has created global HR functions and held management positions in Fortune 500 and start up environments in technology, non-profit, banking and mortgage finance sectors. Meredith holds a Bachelor of Fine Arts degree from the University of North Texas as well as two professional certifications in Human Resources.
If you’re interested in reaching out to us with a media enquiry, please get in touch here.