Our approach is based on standardization, optimization and automation. We provide best practices, processes, training, and tools for an MSP to be successful in building a profitable and sustainable business. But it’s also about belonging and being part of a community – an ecosystem – of like-minded MSPs who by standing together can be more than the sum of their parts.
Ken DavisFounder and Finance & Strategy
For over 30 years Ken has held key technology leadership roles – focusing on business management, marketing, sales, services, and effective internal systems. Ten years ago he founded an MSP business which has grown to over 170 staff, and is recognized as a leader in the New Zealand market. Ken is passionate about the Managed Service Provider model, has taken learnings from MSPs around the world, and had hands on experience on what works and why. Ken is highly strategic, a driven and successful innovator with a vision to help MSPs improve their businesses.
Sue has worked in the IT industry for over 25 years focusing on marketing, sales and services. After many years working with vendors including Digital, Compaq, HP and Microsoft providing product and services to SMB customers she went onto work with one of New Zealand’s largest nationwide MSPs in a Marketing Management role. It was there that she became passionate about the Managed Service Provider model and being able to enhance their business performance through sales and marketing programs. Sue is highly driven and shares the same vision to help MSP’s improve their businesses.
Mark WoldmanSales and Revenue Coach
Mark Woldman is in the business of helping others with their business. As a Partner at Xcellerate, Mark is focused on expanding the Managed Service Provider client base and ensuring those clients are positioned for success. Mark has spent over 20 years in IT outsourcing, software and consulting, with nearly half that time working with MSPs. Mark has lectured globally about outsourced IT solutions, and founded his own specialized consulting practice to deliver sales and marketing consulting to IT Service Providers.
Bruce ChamberlinDirector, Cognition360
Bruce Chamberlin has over 25 years’ experience across a range of IT specialist and management roles, working for companies like Activate Technologies, CodeBlue, Datacom, Digital Equipment Corporation and Microsoft. His wealth of knowledge spans IT strategy, governance, infrastructure, service management, operating systems, databases, file systems, networks, application development, datacentres and IT operations. He also has an in-depth knowledge of Microsoft technologies. Bruce is experienced in governance roles both as a company director, and through working in the not for profit sector. He has particular expertise in weighing investment decisions against business risk. Cognition360 clients reap huge benefits from Bruce’s technical and strategic business acumen, especially in Data Warehouse and Business Analytics platforms.