Win new business. Extend services to existing customers. Boost Profitability.
Xcellerate Advanced Monitoring – a potent new weapon to help MSPs win new customers, extend services to existing customers, and boost service profitability and customer satisfaction.
For the first time the power of Logic Monitor is accessible and affordable for smaller MSPs, AND is equally suitable for larger MSPs that want to free themselves from the time and cost of ownership entailed with an in-house system.
Win new business with services your competitors can’t match
Monitor customer critical line-of-business applications in real time.
Monitor virtual server hosts including AWS and Azure (which Kaseya and Labtech can’t do.)
Get faster remediation of incidents leading to improved profitability
Monitor system, network and internet performance with fine granularity, spotting failures in RAID arrays and performance states on individual network devices.
Hone in on complex network and 3rd party issues (ISPs). Identify the exact problem and avoid finger pointing.
MSPs can choose to access Advanced Monitoring as a standalone service, or as part of Xcellerate’s full NOC service – an option not available with any other cloud NOC service. This gives MSPs the option of operating their own RMM platform if they prefer, while adding Advanced Monitoring as a cloud service.
Xcellerate’s Advanced Monitoring Cloud Service and full NOC services are based in the US and staffed by experts who assist with triage and escalation and who can act as spare capacity to solve issues faster and help roll out best practices and solutions quicker.
The Xcellerate difference
Successful monitoring requires a delicate mix of the right expertise and focus to ensure the full utilization of the tools you have invested in. This enables you to provide a more comprehensive service offering to your target market in half the time and at the right price.
For you and your customers – the consistent and reliable delivery of this service by Xcellerate means peace of mind.