Powered By Xcellerate
A career with an Xcellerate member or partner is not just a job. You will join one of a select group of high quality MSPs working together to collaborate, cooperate and collectively build a truly market-leading MSP service.
This section of our site has the latest career opportunities within our member and partner community. These MSPs are ‘powered by Xcellerate’. They are on a rapid growth trajectory, powered by a clear business strategy and plan, and a full spectrum of internal systems and processes to build business management, operations, support services, and sales and marketing.
Date: January 15, 2018
Location: Mountain View, CA
BACS Consulting Group: Service Desk Consultant
Would you like to join a growing, fast-paced IT Services team and be an actual influence within the business? BACS Consulting Group is looking for a highly motivated IT Service Desk Consultant to provide excellent customer service and IT support to their clients.
As an IT Services Firm, BACS Consulting Group supports small to medium businesses and acts as their outsourced IT department. BACS is committed to providing all of their clients with the highest quality of services and support. As an IT Service Desk Consultant you will be providing user support as well as exceptional customer service on BACS supported computer applications and platforms while demonstrating BACS Values – Show Ready, Leadership, Passion, Excellence, and Engagement. This role will also include initial trouble shooting on client issues, advising them on the appropriate action, and special IT projects.
Join a fast-growing team who are setting out to change the face of how IT is delivered!
Xcellerate’s HR Practice Manager, Meredith Hayes, manages the delivery of recruitment and staffing services to Xcellerate’s Members and Partners. She and her team work hands on with Members and Partners to help them with all aspects of the HR function: full cycle recruitment, on-boarding, HRIS, compliance, talent retention and performance management.
During her career she has worked at very senior level with organisations ranging from a Fortune 500 company to several startups where she held management roles that spanned HR disciplines and included strategic leadership positions with MSP solution providers. She has created global HR functions and helped organizations to attract and retain the best staff within the technology, non-profit, banking and mortgage finance sectors.
“Our focus is on helping our Members and Partners make great new hiring decisions, and working with them to build the most positive and constructive employment environment to retain and grow their most important asset.”